Welcome to TantaSecure

Want to learn about your plan? Got a question? You’re in the right place.

What does my plan cover


You’re covered if your item stops working on its own, stops working from normal use or accidental damages.

My item is damaged! Now what?


We’ll ask for information about your device and the damage or problem.

How do i file a claim


Some claims are approved instantly. In other cases, a specialist will assist you on next steps.

What does my plan cover

A standard TantaSecure Protection Plan covers the following.

drops
Drops

From cracked screens to broken internal parts we cover the big damage that can come from the smallest falls.

spills
Spills

doesn't matter if it's one splash, one spill, or full immersion, we've got you covered.

screen-failure
Screen Failure/ LCD Burn Out

Your are covered for screen malfunctions that can make your device unusable or if you LCD screen gets dimmer over time, discolored or gets lines through the display.

wifi-failure
Antenna/Wi-Fi Failure

If your device can’t get a signal where others on the same network can, there might be a problem with the antenna or in case of Wi-Fi failure, which can take your device off the grid. No worries, you’re covered.

storage-failure
RAM or Memory Failure

We cover internal RAM or Memory chips that, if they fail can drag your smartphone or computer's speed with them.

charging-port-failure
Charging Port Failure

If you need to wiggle the power or charging cord, or hold the caple in place to get a charge, it might be the port, not the cable. If so, we have got you covered.

battery-failure
Battery Failure

You’re covered if the original battery won’t hold at least a 50% charge.

touchscreen-failure
Touchscreen Failure

We cover broken touchscreens that won't respond to touch commands.

mechanical-failure
All Mechanical/Electrical Failures from Normal Use

We cover you beyond the manufacturer’s warranty, or if the manufacturer denies coverage for normal-use failures.


Filling a Claim

Get your deective item fixed in 60 minutes.

filing a claim step 1

Get Ready

Before you file, have your receipt and damaged item with you.

filing a claim step 2

The Details

We’ll ask for information about your device and the damage or problem.

Approval

Some claims are approved instantly. In other cases, a specialist will assist you on next steps.

How to File a Claim

File a claim easily with tantasecure through our simple step-by-step online process. Just follow these initial steps and we’ll help you do the rest.

File a claim

Still have questions?

Request a call back, one of our managers would call you.

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