While most tantasecure Protection Plans only cover new items, there are used or refurbished items that we do cover, including:
tantasecure Family Plans require that only one phone be purchased in the last 30 days or be insured by a carrier until the date you purchased your tantasecure warranty.
Some certified refurbished items purchased only at select tantasecure retail partners (listed below) and covered by a refurb tantasecure warranty also purchased at the same retailer.
Used items purchased on Jumia.
Please note, we do not cover:
Used items from retail stores with the exception of those listed above.
Any items, regardless of condition, purchased from classified ads, classifieds like Craigslist, or any other person-to-person sales.
If a protected item is damaged and we determine it can be repaired, we cover 100% of the cost of parts and labor. If your item is irreparable, we’ll contact you to discuss options for replacing your item. Coverage lasts for the term of your plan or until the coverage amount of your plan (generally equal to item purchase price) is used up.