TantaSecure
Tanta Secure

Frequently Asked Questions

Here are the answers to some of the most common questions we hear from our appreciated customers.

Common Questions


1 in every 3 phones will break this year. Over 50 million smartphones break per year and the average repair cost is N20,000. If your phone can’t be repaired, purchasing a new phone can be really expensive— up to N100,000 for new premium devices.
You can purchase TantaSecure™ Protection Plans at tantasecure.com or call us at 01-453-6000.
TantaSecure™ protects all devices, appliances, electronics and gadgets, makes and models no matter where or when they were purchased—as long as they are working, in good condition, and you have proof of purchase. If you currently have device insurance through other agencies, you can easily switch to TantaSecure™ (and save up to 50%) no matter what type of device you have.
No matter how careful we are with our itens, research shows that 1 in 3 devices die or get damaged. Accidents happen! And if you don’t have protection, a broken device can cost you up to N100,000 to replace. Ouch.
It’s not a good value for our customers. You’re 10 times more likely to break your phone than lose it or have it stolen, and plans that include loss and theft coverage can cost twice as much as plans that don’t. Plus, Apple and Google have free apps like “Find My iPhone” that help you find your phone when you lose it. So why pay twice as much for coverage you don’t need?
1 in every 3 phones will break this year. + Over 50 million smartphones break per year. + The average repair cost is N20,000. + If your phone can’t be repaired, purchasing a new phone can be really expensive— up to N100,000 for new premium devices.
Definitely Yes,

Your plan will be transferable to cover your new item (your old item will no longer be protected

If you have additional questions, we’re always happy to help. Just visit our Help Center.
N5,000 deductible for all claims and all devices.

Same deductible for all device types, regardless of model/make, age, and whether they were leased or purchased.
Same deductible for all claim types (cracked screen, water damage, mechanical failure, etc).
A deductible is the amount you pay out-of-pocket per claim before TantaSecure™ begins to cover the claim costs.
TantaSecure™ plans do NOT cover:
  • Loss & theft
  • Pre-existing conditions
  • Commercial industrial use
  • Intentional damage
  • Irretrievable devices
For more details, please see our terms & conditions

Download Center

Download TantaSecure mobile apps, Forms, Press Materials, Legal Documentations, Help Materials and other documentations.

Contact Us

Talk to us no matter your request. We are here to help you. TantaSecure team of experience representatives, available 24/7 to guide you towards hassle free protection.

Want us to Callback you back?

We will call you and go over some areas of concern.

Request Callback